Trust is the foundation of everything we do at Merciful Group. That’s why transparency is built into every stage of our work — from donations to project delivery.
Merciful Group operates on a 100% donation policy. This means donor contributions go directly toward projects and aid delivery. Administrative costs are not taken from donations, and supporters may choose to cover payment processing fees separately.
Each campaign includes clear goals, progress updates, and reporting. Once a project is completed, donors are informed of the outcome and impact, ensuring full visibility of how funds were used.
We are a registered Australian charity, regulated and accountable under national standards. Our systems are designed to track donations accurately and provide donors with access to receipts and records for their contributions.
Transparency is not just a promise — it is a responsibility. By maintaining clear reporting and open communication, we aim to build lasting trust and ensure every act of generosity creates real, measurable change.
